This website is owned and operated by KrisShop Pte. Ltd. a member of Singapore Airlines Limited (“SIA”). For the purpose of applicable data protection laws, the data controller responsible for the collection, processing and use of your personal data in connection with the provision of the services on this website and/or your access to this website is KrisShop Pte. Ltd. of 51 Changi Business Park Central 2, The Signature, #08-06/07, Singapore 486066
Last Updated: 01 Dec 2018 . © KrisShop Pte. Ltd.
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personal data may be requested.
What Personal Data is Collected
Depending on how you use this website, we may ask you to share personal data with us. Whether you choose to give KrisShop Pte. Ltd. information is completely up to you, but take note that if you withhold information, you may not be able to use some of our services.
When Personal Data is Collected
KrisShop Pte. Ltd. will ask you for information, including some personal
data, if you use one of several services:
- Becoming a registered user
In order to register, you need to share some personal data, such as
your name and e-mail address. You do not have to be a registered user to
visit KrisShop.com web pages. But you will have to register if you
want to receive eNewsletters, place orders or make full use of our services.
- Making a purchase
When you buy something on KrisShop.com, you have to supply a
billing address, phone number, shipping address, and credit card
information. By making a purchase, you become a registered user of KrisShop.com. You can choose to store information needed to make a
purchase, such as your credit card number, shipping and billing addresses in
the My Account - Profile page. If you change your mind about storing this
information, you can amend or delete it by going to the relevant area of the
My Account-Profile page and following the instructions. You can access this
section using your registration password.
How KrisShop Pte. Ltd. Protects Your Information
We realise that our customers trust us to protect their personal data. We
take that task seriously. We maintain physical, electronic and procedural
safeguards to protect your personal data. For example:
We use industry-standard Secure Sockets Layer ("SSL")
authentication to guarantee the confidentiality of online transactions made
on our site. SSL authentication and encryption of the information that you
send to us over the Internet help protect your online transaction
information from third party interception.
We never display your full credit card number once it has been
entered. We will only reveal the last four digits of your credit card
for verification purposes.
We urge you to protect your own privacy. We recommend that you do not share
your password with anyone or share your password in an unsolicited phone
call or e-mail.
Despite our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use and cannot ensure the security of any information you transmit. You transmit all information at your own risk.
How KrisShop Pte. Ltd. Uses Your Personal Data
KrisShop Pte. Ltd. collects, uses and discloses personal data collected from you through the website for the following purposes and on the following legal bases:
How to Avoid Receiving Newsletters and Other KrisShop.com Materials
- For the purpose(s) for which the personal data was requested, and related purposes to allow us to provide you with the services you request from KrisShop Pte. Ltd. such as the placing of orders for the purchase and delivery of products from KrisShop.com, becoming a registered user and account management. We will need to use your personal data where this is necessary to perform our contractual obligations to you, such as using your personal data to set up and manage your account (for example by sending you password reminders or notifications of changes to your account details);
- For the legitimate interest of KrisShop Pte. Ltd., KrisShop Pte. Ltd.' affiliates or other third parties (such as governmental bodies or courts), in particular:
except where such interests are overridden by the interests or fundamental rights and freedoms of you which require protection of personal data;
- performing the contract under which you are a beneficiary;
- combining information we receive and collect (e.g. from your requests, preferences and purchase history) to understand your preferences and interest for marketing information and updates and customising our content for you to make our services more rewarding for you to use and better meet your needs as a customer. This includes sending you personalized offers and promotions, [cross-selling or cross-promotion of goods and/or services in relation to KrisShop Pte. Ltd. or other individuals, firms, corporations, organisations or entities that have an agreement or understanding with KrisShop Pte. Ltd., offering you advertising content that is relevant to your interest, and other direct marketing and customer relationship activities, provided this is in line with your marketing choices;
- evaluating and implementing potential merger and acquisition activities;
- complying with legal requirements, enforce contractual and legal rights and obligations and/or to prosecute or defend legal actions or other proceedings;
- processing your payments to keep them safe and protect against fraudulent transactions;
- keeping our website safe, secure and protected against illegal or fraudulent activity such as cyber attacks, other crimes and the misuse of our website;
- Keep an up to date suppression list recording your preferences where you have asked not to be contacted, so we do not inadvertently re-contact you,
- To comply with applicable law, regulation, the requests of governmental and regulatory authorities, or orders of court that KrisShop Pte. Ltd. is subject to;
- For any other purpose for which we have obtained your prior informed consent such as providing you with our eNewsletter.
We use e-mail addresses to send out newsletters and other announcements with
information about KrisShop.com
's new products, gifts and special
features. When you register, you can choose not to receive these announcements
by opting-in for delivery. If you receive an e-mail and want to avoid further
messages, look at the end of the e-mail for instructions on how to remove
yourself from the mailing list. You can also edit your e-mail preferences at KrisShop.com
's My Account - Profile.
Who Views Your Personal Data
KrisShop Pte. Ltd. may share your personal data with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal data needed to perform their functions, but are contractually bound only to use personal data to perform the services that we engage them to provide and may not disclose your personal information for other purposes. KrisShop Pte. Ltd. may also share your personal data with key business partners such as Singapore Airlines].
Some personal data is stored on servers owned by KrisShop Pte. Ltd. and only KrisShop Pte. Ltd. authorised personnel has the right to access this information.
We currently share aggregate information about our customers with advertisers and marketing partners. This information does not identify individual users.
Personal data may be shared, disclosed and/or transferred if required by applicable law including Art. 6 para. 1(b) and (c) of the European General Data Protection Regulation ("GDPR"). We may be required to share or transfer your personal data to third parties permitted by applicable law in order to comply with a legal or regulatory obligation that we are subject to and/or to enforce our legal rights (e.g. police or judicial authorities).
There could also be situations where KrisShop Pte. Ltd. may decide to sell, buy, consolidate or restructure its business due to any strategic or other business reasons. Such transactions may involve the sharing or transfer of your personal data to prospective or actual buyers.
Use of Clickstream Data
We may, if necessary, have included clickstream data on some of our web pages. KrisShop Pte. Ltd. may use clickstream data to transfer data (such as purchase and site usage history). If clickstream data is used, KrisShop Pte. Ltd. may provide this data to companies that assist KrisShop Pte. Ltd. in data research and analysis; these companies are prohibited from using this data for any other purpose. The analysis and research would help KrisShop Pte. Ltd. to determine customer preferences and improve KrisShop.com
's offerings. KrisShop Pte. Ltd. may also rely upon third parties to assist with the use and implementation of the clickstream data.
cannot distinguish the age of persons who access and use its websites. If a minor (according to applicable laws) has provided KrisShop.com
with Customer Data without parental or guardian consent, the parent or guardian should contact KrisShop.com
to remove the relevant Customer Data and unsubscribe them.
Cookies on KrisShop.com
We collect some information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our website, what pages you view, and where you go after you leave the site.
Your use of our website indicates your consent to the cookies described in this policy.
|Type of cookie
||What does it do?
|Strictly necessary cookies
||These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like room bookings or e-payment, cannot be provided.
||These cookies collect information about how you use our website, for instance which pages you go to most often, and if you receive error messages from certain web pages. These cookies do not collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works. By using our website, you agree that we can place these types of cookies on your device.
||These cookies allow the website to remember choices you make (such as your language of choice or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of the web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on websites operated by third parties. By using our website, you agree that we can place these types of cookies on your device.
|Targeting or advertising cookie
||These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of our advertising campaigns. They also remember when you have visited the website before. Sometimes we share anonymised information about your browsing activity with our advertising and creative partners. They may use this information to advertise products, which may interest you, on other websites or to assist us develop future advertising campaigns.
Our advertisers may also set cookies separately in your computer, over which we have no control.
If you prefer not to receive cookies, you can configure your Internet browser to reject them or to notify you if they are being used. You may also delete existing cookies through your browser. Please note that rejecting cookies may limit the functionality of our website.
If you would like more information about cookies and how they work, click here
You have the following rights with respect to the personal data that we hold about you.
Your right to withdraw consent at any time
Where you have consented to our processing of your personal data, you have the right to withdraw your consent at any time online (although if you do so, this does not affect what we may have done with your personal data with your consent up to the point of withdrawal). You may also contact us using the contact details of our KrisShop Pte. Ltd. Data Protection Officer set out below and we will action it as soon as possible.
Your right to access the information we hold about you
You can request access to the information we hold about you by contacting us using the contact details of our KrisShop Pte. Ltd. Data Protection Officer set out below. Our record of your personal data will usually be made available to you within 30 days, although occasionally we may not be able to give you access to the personal data we hold about you (for example, we may not be able to give you access if it would unreasonably affect someone else's privacy or if giving you access poses a serious threat to someone's life, health or safety). Please note that if you request a copy of your information using electronic means (such as email), then we will provide a copy of your information in electronic form unless you ask us to do otherwise.
Your right to have your information corrected or deleted
If you would like to update your personal data or if you would like us to delete your information, please contact us using the contact details of our KrisShop Pte. Ltd. Data Protection Officer set out below and we will action it as soon as possible.
Your right to object to us processing your personal data
You have the right to object to us processing your personal data, even where that processing is necessary for our legitimate interests (for example, where the processing is necessary for the legitimate commercial objectives we pursue in the course of our business), including the profiling we undertake to send you personalised offers, product recommendations and similar content. You also have the right to object to any results of a processing activity that prejudice your rights and that are conducted exclusively through automated systems.
You also have the right to ask us to stop processing your personal data for direct marketing purposes, including any profiling we undertake for the purposes of direct marketing. We will in any case only send you marketing communications if you have previously agreed to this, but if you change your mind you can easily unsubscribe from our marketing communications at any time by following the instructions included in these marketing communications.
Please note that, if you have consented to receive offers from our partners, our partners are responsible for taking account of your rights, including your right to opt-out of receiving offers from them.
Your right to have your personal data transmitted to another organisation
Where we hold personal data about you with your consent or for the performance of a contract with you, you also have the right to ask us to provide you with the personal data we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that personal data to another organisation.
Making a complaint
You have the right to lodge a complaint with a local data protection authority in the EEA if you believe that we have not complied with applicable data protection laws.
The local data protection authority will differ depending on the country you are in.
In exceptional circumstances, and to the extent permitted by applicable law, SATS may refuse your requests to exercise one of your rights. To the extent permitted by applicable law, SATS reserves the right to charge a reasonable administrative fee for retrieving personal data records.
If you need to obtain more information about your rights to your personal data or to exercise one of your rights, please contact the KrisShop Pte. Ltd. Data Protection Officer at the following:
KrisShop Pte. Ltd.
51 Changi Business Park Central 2
The Signature, #08-06/07
Attention: The Data Protection Officer
Data protection authority
Tel. +43 1 531 15 202525
Fax +43 1 531 15 202690
Commission de la protection de la vie privée
Rue de la Presse 35
Tel. +32 2 274 48 00
Fax +32 2 274 48 10
Commission for Personal Data Protection
2, Prof. Tsvetan Lazarov blvd.
Tel. +359 2 915 3523
Fax +359 2 915 3525
Croatian Personal Data Protection Agency
Tel. +385 1 4609 000
Fax +385 1 4609 099
e-mail: firstname.lastname@example.org or email@example.com
Commissioner for Personal Data Protection
1 Iasonos Street,
P.O. Box 23378, CY-1682 Nicosia
Tel. +357 22 818 456
Fax +357 22 304 565
The Office for Personal Data Protection
Urad pro ochranu osobnich udaju
Pplk. Sochora 27
170 00 Prague 7
Tel. +420 234 665 111
Fax +420 234 665 444
Borgergade 28, 5
1300 Copenhagen K
Tel. +45 33 1932 00
Fax +45 33 19 32 18
Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
Tel. +372 6274 135
Fax +372 6274 137
Office of the Data Protection Ombudsman
P.O. Box 315
Tel. +358 10 3666 700
Fax +358 10 3666 735
Commission Nationale de l'Informatique et des Libertés - CNIL
8 rue Vivienne, CS 30223
F-75002 Paris, Cedex 02
Tel. +33 1 53 73 22 22
Fax +33 1 53 73 22 00
Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit
Tel. +49 228 997799 0; +49 228 81995 0
Fax +49 228 997799 550; +49 228 81995 550
The competence for complaints is split among different data protection supervisory authorities in Germany.
Competent authorities can be identified according to the list provided under
Hellenic Data Protection Authority
Kifisias Av. 1-3, PC 11523
Tel. +30 210 6475 600
Fax +30 210 6475 628
Data Protection Commissioner of Hungary
Szilágyi Erzsébet fasor 22/C
Tel. +36 1 3911 400
The Icelandic Data Protection Authority
Rauðarárstígur 10, 105 Reykjavík, Iceland
Data Protection Commissioner
Lo-Call: 1890 25 22 31
Tel. +353 57 868 4800
Fax +353 57 868 4757
Garante per la protezione dei dati personali
Piazza di Monte Citorio, 121
Tel. +39 06 69677 1
Fax +39 06 69677 785
Data State Inspectorate
Director: Ms Signe Plumina
Blaumana str. 11/13-15
Tel. +371 6722 3131
Fax +371 6722 3556
Tel: +423 236 60 90
State Data Protection
Žygimantų str. 11-6a
Tel. + 370 5 279 14 45
Fax +370 5 261 94 94
Commission Nationale pour la Protection des Données
1, avenue du Rock’n’Roll
Tel. +352 2610 60 1
Fax +352 2610 60 29
Office of the Data Protection Commissioner
Data Protection Commissioner: Mr Joseph Ebejer
2, Airways House
High Street, Sliema SLM 1549
Tel. +356 2328 7100
Fax +356 2328 7198
Prins Clauslaan 60
P.O. Box 93374
2509 AJ Den Haag/The Hague
Tel. +31 70 888 8500
Fax +31 70 888 8501
Postboks 8177 Dep.
Tel: +47 22 39 69 00
The Bureau of the Inspector General for the Protection of Personal Data - GIODO
ul. Stawki 2
Tel. +48 22 53 10 440
Fax +48 22 53 10 441
e-mail: firstname.lastname@example.org; email@example.com
Comissão Nacional de Protecção de Dados - CNPD
R. de São. Bento, 148-3°
Tel. +351 21 392 84 00
Fax +351 21 397 68 32
The National Supervisory Authority for Personal Data Processing
President: Mrs Ancuţa Gianina Opre
B-dul Magheru 28-30
Sector 1, BUCUREŞTI
Tel. +40 21 252 5599
Fax +40 21 252 5757
Office for Personal Data Protection of the Slovak Republic
820 07 Bratislava 27
Tel.: + 421 2 32 31 32 14
Fax: + 421 2 32 31 32 34
Ms Mojca Prelesnik
Tel. +386 1 230 9730
Fax +386 1 230 9778
Agencia de Protección de Datos
C/Jorge Juan, 6
Tel. +34 91399 6200
Fax +34 91455 5699
104 20 Stockholm
Tel. +46 8 657 6100
Fax +46 8 652 8652
The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow - Cheshire SK9 5AF
Tel. +44 1625 545 745