This website is owned and operated by DFASS SATS Pte. Ltd. (“DFASS SATS”) for Singapore Airlines Limited (“SIA”).
Last Updated: 13 Apr 2016. © 2007 DFASS SATS Pte. Ltd.
PLEASE READ THESE POLICIES CAREFULLY BEFORE USING THIS WEBSITE. By using this
site, you agree to the terms of our policy. If you do not agree to any part of
these terms, do not use this website.
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this
notice explaining our online information practices and the choices you can make
about the way your information is collected and used. To make this notice easy
to find, we make it available on our homepage and at every point where
personally identifiable information may be requested.
from you when you use services on our site. This policy does not cover the
practices of companies that DFASS SATS does not own or control, or the
actions of people that DFASS SATS does not employ or manage.
What Personal Information is Collected
Depending on how you use this website, we may ask you to share personal
information with us. Whether you choose to give DFASS SATS information is
completely up to you, but take note that if you withhold information, you may
not be able to use some of our services.
When Personal Information is Collected
DFASS SATS will ask you for information, including some personal
information, if you use one of several services:
- Becoming a registered user
In order to register, you need to share some personal information, such as
your name and e-mail address. You do not have to be a registered user to
visit KrisShop.com web pages. But, you will have to register if you
want to receive eNewsletter, place orders or make full use of our services.
- Making a purchase
When you buy something on KrisShop.com, you have to supply a
billing address, phone number, shipping address, and credit card
information. By making a purchase, you become a registered user of
KrisShop.com. You can choose to store information needed to make a
purchase, such as your credit card number, shipping and billing addresses in
the My Account - Profile page. If you change your mind about storing this
information, you can amend or delete it by going to the relevant area of the
My Account-Profile page and following the instructions. You can access this
section using your registration password.
How DFASS SATS Protects Your Information
We realise that our customers trust us to protect their personal information. We
take that task seriously. We maintain physical, electronic and procedural
safeguards to protect your personal information. For example:
We use industry-standard Secure Sockets Layer ("SSL")
authentication to guarantee the confidentiality of online transactions made
on our site. SSL authentication and encryption of the information that you
send to us over the Internet help protect your online transaction
information from third party interception.
We never display your full credit card number once it has been
entered. We will only reveal the last four digits of your credit card
for verification purposes.
We urge you to protect your own privacy. We recommend that you do not share
your password with anyone or share your password in an unsolicited phone
call or e-mail.
Unfortunately, despite all of our efforts, there is always a risk that third
parties may unlawfully intercept transmissions. This reality is true of all
Internet use. As a result, we cannot ensure the security of any information you
transmit, and you transmit all information at your own risk.
How DFASS SATS Uses Your Personal Information
DFASS SATS collects personal information primarily to make our services
more rewarding for you to use. We usually use this information for internal
purposes, such as studying our customers' preferences. We may also use your
information to contact you for account and promotional purposes.
How to Avoid Receiving Newsletters and Other KrisShop.com Materials
We use e-mail addresses to send out newsletters and other announcements with
information about KrisShop.com's new products, gifts and special
features. When you register, you can choose not to receive these announcements
by opting-out of delivery. If you receive an e-mail and want to avoid further
messages, look at the end of the e-mail for instructions on how to remove
yourself from the mailing list. You can also edit your e-mail preferences at
KrisShop.com's My Account - Profile.
Who Views Your Personal Information
DFASS SATS may share your personal information with companies that perform
services for us, such as fulfilling orders, delivering packages, sending postal
mail and e-mails, analyzing customer data, providing marketing assistance,
processing credit card payments, investigating fraudulent activity, conducting
customer surveys, and providing customer service. They have access to personal
information needed to perform their functions, but may not disclose your
personally identifiable information for other purposes.
Some personal information is stored on servers owned by DFASS SATS and only
DFASS SATS authorised personnel has the right to access this information.
We currently share aggregate information about our customers with advertisers
and marketing partners. This information does not identify individual users.
Personal information may be disclosed if required by law.
DFASS SATS does not currently sell or license personal information. Before
selling or licensing your personal information, we will post a notice in this
At this time, DFASS SATS does not share any personal information with its
affiliates. It is possible that this policy will change in the future. If we do
decide to share information with our affiliates, we will post a notice in this
Use of Clickstream Data
We have included clickstream data on some of our web pages. DFASS SATS uses
clickstream data to transfer data (such as purchase and site usage history).
DFASS SATS may provide this data to companies that assist DFASS SATS
in data research and analysis; these companies are prohibited from using this
data for any other purpose. The analysis and research helps DFASS SATS to
determine customer preferences and improve KrisShop.com's offerings.
DFASS SATS may also rely upon third parties to assist with the use and
implementation of the clickstream data.
KrisShop.com cannot distinguish the age of persons who access and use
its websites. If a minor (according to applicable laws) has provided
KrisShop.com with Customer Data without parental or guardian consent, the
parent or guardian should contact KrisShop.com to remove the relevant
Customer Data and unsubscribe them.
Cookies on KrisShop.com
We collect some anonymous information about how you use the site by setting and
accessing cookies on your computer. These cookies track information such as how
often you visit our website, what pages you view, and where you go after you
leave the site. The cookies track your computer, not you. They are not connected
to any personal information about you. If you would like more information about
cookies and how they work, click here.