Pre-order 60’

Travelling in less than 48 hours but have not done any duty-free shopping yet? KrisShop has it covered!
For selected SilkAir flights, you can now pre-order up to 60 minutes before flight departure, and still have your purchases delivered right to your seat onboard. What’s more, continue to enjoy 10% off when you spend a minimum of S$200 nett on pre-order purchases!

Terms and Conditions
  1. This extended pre-order service (Pre-order 60’) refers to pre-order purchases made through www.krisshop.com/preorder60 for selected SilkAir flights departing Singapore from 5th September 2018 onwards, between 1000 to 1600 hours, Mondays – Fridays.
    Refer to the full list of SilkAir flights eligible for Pre-order 60’ here.
  2. Pre-order 60’ is available from 48 hours and up to 60 minutes before scheduled flight departure. Purchases made under Pre-order 60’ will be delivered to your seat onboard the selected SilkAir flight you are travelling on.
  3. For passengers with more than 48 hours prior to flight departure at the point of shopping, please proceed with the existing KrisShop pre-order shopping flow offered on www.krisshop.com.
  4. The 10% off with minimum nett spend of S$200 is valid only for pre-order purchases made via KrisShop.com. Refer to the full list of terms and conditions for this promotion here.
  5. For more information on Pre-order for collection on other Singapore Airlines or SilkAir flights, please refer here.


Q: What is Pre-order 60’? How is this different from the standard Pre-order service on KrisShop.com?
A: Pre-order 60’ is an extension to the standard KrisShop pre-order service, catering to pre-orders made within 48 hours and 60 minutes before flight departure. Pre-order 60’ refers to pre-order purchases made through www.krisshop.com/preorder60, valid for selected SilkAir flights departing Singapore from 5th September 2018 onwards, between 1000 to 1600 hours, Mondays – Fridays. Refer to the full list of SilkAir flights eligible for Pre-order 60’ here

Q: What should I do if my flight isn’t within the eligible flight list?
A: If your flight is currently not on the list of flights eligible for Pre-order 60’, we regret that we are unable to process your pre-order purchases for flights departing between 48 hours up to 60 minutes yet. However, we are working to extend Pre-order 60’ to all Singapore Airlines and SilkAir flights by the end of 2018.

If you have a flight that is departing in more than 48 hours, you may continue to enjoy the standard pre-order service offered on www.krisshop.com.

Q: Are all KrisShop.com merchandise available for the new Pre-order 60’ service?
A: A selected range of popular and top-selling merchandise has been specially curated to help our passengers find the best deals within the shortest possible time. KrisShop is continuously expanding this range of merchandise to better serve our passengers. All items listed within the www.krisshop.com/preorder60 shopping mode are available for pre-order

Q: What documents do I need to present to the cabin crew on board in order to collect my pre-order items? 
A: Please present the credit card that was used to make the pre-order purchase or the e-invoice from KrisShop.com in order to receive your pre-ordered items.