Voucher Redemption

This website is owned and operated by DFASS (Singapore) Pte Ltd (“DFASS Singapore”) for Singapore Airlines Limited (“SIA”).

Please note that paper vouchers are not accepted for purchases via KrisShop Online.


Should you wish to utilize your paper vouchers, we recommend using our Mail Order service as follows:

  1. Download Mail Order Form here.
  2. Print the Mail Order Form
  3. Fill in the required information
  4. Enclose the paper voucher(s) and mail to:

    KRISSHOP (Mail Order) c/o DFASS (Singapore) Pte Ltd
    Singapore Airlines Limited
    Changi Airport Post Office
    P O Box 1063
    Singapore 918157

Upon receipt of your Mail Order Form, a confirmation email will be sent to you.

Thank you for shopping with us, we look forward to serving you in the near future